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Last updated: August 2026
This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or place an order with us.
We are committed to handling your personal information responsibly and in accordance with applicable UK data protection laws.
We may collect and process the following types of personal data:
Identity Data – such as your name.
Contact Data – such as your billing address, delivery address and email address.
Transaction Data – including details of products you have purchased and information relating to your orders.
Technical Data – such as your IP address, browser type and information about how you access our website.
Marketing Preferences – including your preferences regarding receiving marketing communications from us.
We may use your personal data to:
Process and fulfil your orders.
Communicate with you regarding your order.
Manage returns, refunds and customer service enquiries.
Comply with our legal and regulatory obligations.
Send marketing communications where you have provided your consent.
We will not use your personal data for marketing purposes where consent is required unless you have chosen to receive such communications.
We rely on the following legal bases when processing your personal data:
Contract – where processing is necessary to process and fulfil your order.
Legal Obligation – where we are required to retain or process information for legal, tax, accounting or regulatory purposes.
Legitimate Interests – where processing is necessary for the reasonable operation and administration of our business.
Consent – where you have specifically agreed to receive marketing communications or where consent is otherwise required.
Where we rely on your consent, you may withdraw that consent at any time.
We may share your personal data with trusted third-party service providers where necessary to operate our business and fulfil your orders.
These may include:
Payment providers, such as Stripe or PayPal.
Delivery providers, such as Royal Mail and other couriers.
Website, ecommerce and hosting service providers.
We only share information that is necessary for these providers to perform their services.
Third-party providers are required to respect the security and confidentiality of your personal data.
Some of our service providers may process or store personal data outside the United Kingdom.
Where personal data is transferred internationally, appropriate safeguards will be used where required to protect your information.
We retain personal data only for as long as necessary for the purposes for which it was collected.
We may also retain certain information for longer where required to meet legal, accounting, tax or reporting obligations.
Depending on the circumstances, you may have the right to:
Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data.
Object to certain types of processing.
Withdraw your consent to marketing communications at any time.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you have concerns about how your personal data is being handled.
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at: